Terms of Service

Company Name: RedNine, Inc. d/b/a Rebolt

Contact: support@rebolthq.com

1. Acceptance of Terms

By accessing or using Rebolt's services, software, websites, tools, or platforms, you agree to be bound by these Terms of Service. These Terms constitute a binding agreement between you ("Client") and RedNine, Inc., a Delaware corporation ("Rebolt").

2. Customer Responsibilities

You agree that:

• You are responsible for providing accurate and complete business information, assets, and access required for service delivery (including domains, hosting access, Google Business Profile, social accounts, images, logos, and content).
• Delays caused by missing access or delayed responses are not grounds for refunds or disputes.
• All payments are non-refundable once services have commenced.
• Marketing performance, rankings, traffic, and lead volume are not guaranteed and vary by market.
• You assume all risk related to your business operations and online presence.

3. Accessibility & ADA Compliance

Rebolt does not represent or warrant that any website, content, design, template, or service provided is compliant with the Americans with Disabilities Act (ADA), WCAG guidelines, or any other accessibility laws, regulations, or standards.

You acknowledge and agree that:

• You are solely responsible for ensuring your website and business comply with all applicable accessibility, disability access, and consumer protection laws.
• Accessibility requirements vary by jurisdiction and business type, and Rebolt does not provide legal advice or compliance certification.
• Any accessibility tools, plugins, recommendations, or design choices offered by Rebolt are provided "as-is" and do not constitute a guarantee of compliance.

Indemnification for Accessibility Claims

You agree to indemnify, defend, and hold harmless Rebolt, its officers, employees, contractors, and affiliates from any claims, demands, damages, losses, costs, or legal fees arising out of or related to:

• Alleged ADA or accessibility violations
• WCAG compliance claims
• Demand letters, lawsuits, or regulatory actions related to website accessibility
• Any claim asserting that your website or online presence is non-compliant with accessibility laws

4. Intellectual Property & License

You retain ownership of all business information, images, logos, and content you provide. You also own the final written content created specifically for your business.

However:

• Rebolt retains ownership of all underlying website structure, templates, layouts, code, systems, automation, and proprietary technology.
• You are granted a limited, non-transferable license to use your website only while your subscription is active.
• You may not copy, replicate, resell, or reverse engineer Rebolt's systems or designs.

5. Website Buyout Option

Clients may elect to purchase a one-time website buyout for a total cost of $5,000 USD.

If purchased, the buyout includes:

• A one-time export of the website files as-is at the time of purchase
• Delivery of static files suitable for third-party hosting
• Transfer of responsibility for hosting, maintenance, updates, security, and compliance

The buyout does not include:

• Ongoing support or maintenance
• Rebolt's proprietary backend systems, automation, dashboards, or tools
• Continued access to Rebolt software or services
• Future updates or optimizations

Upon completion of the buyout and delivery of files, Rebolt has no further obligations related to the website.

6. Use Restrictions

You agree not to:

• Copy or mirror Rebolt-built websites on other platforms without a buyout
• Reverse engineer or access proprietary systems
• Grant unauthorized third-party access
• Use Rebolt services for illegal, deceptive, or unethical purposes

Rebolt may suspend or terminate services for violations.

7. Subscription, Billing & Cancellation

• All fees are billed in advance and are non-refundable.
• To cancel, you must email support@rebolthq.com at least 7 days prior to your next billing date.
• Failed payments may result in immediate suspension of services, including hosting.
• Upon cancellation or non-payment, your website may be taken offline.

8. Disputes & Chargebacks

You agree to contact Rebolt before initiating any chargeback or payment dispute. You may not dispute charges based on dissatisfaction with marketing results or business performance.

9. Content Liability

You are solely responsible for all content published on your website, including compliance with intellectual property, advertising, consumer protection, accessibility, and industry-specific regulations.

You agree to indemnify and hold Rebolt harmless from any claims arising from your content or business operations.

10. Disclaimers & Limitation of Liability

Services are provided "as-is" without warranties of any kind. Rebolt does not guarantee uninterrupted service, performance outcomes, or regulatory compliance.

To the fullest extent permitted by law, Rebolt's total liability shall not exceed the amounts paid by you in the prior 60 days.

11. Termination

Rebolt may terminate or suspend access for violations, abuse, fraud, or non-payment. Termination does not release you from prior obligations.

12. Modifications

Rebolt may update these Terms at any time. Continued use of services constitutes acceptance of revised terms.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, with venue in Wilmington, Delaware.

14. Contact

RedNine, Inc. d/b/a Rebolt

📧 support@rebolthq.com