Terms of Service

Company Name: RedNine, Inc. d/b/a Rebolt

Contact: support@rebolthq.com

1. Acceptance of Terms

By accessing, using, or purchasing any services, software, tools, websites, or platforms provided by Rebolt ("we," "us," "our"), including through www.rebolthq.com or via subscription, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use our services.

These Terms constitute a legally binding agreement between you and RedNine, Inc., a Delaware corporation doing business as Rebolt.

2. Customer Responsibilities

You acknowledge and agree to the following:

Client-Provided Assets: You are responsible for providing Rebolt with access to all necessary assets to deliver services, including your domain registrar, Google Business Profile, Facebook, Instagram, logos, photos, service lists, and business content.
Timely Communication: Failure to provide required materials or respond to onboarding communications does not constitute failure on our part.
Non-Refundable Payments: All payments are non-refundable once service has commenced.
No Chargebacks for Inaction: You may not initiate a chargeback based on delays caused by your own failure to provide access or engagement.
Risk of Results: You understand that marketing outcomes vary and are not guaranteed. A lack of leads or results is not grounds for refund or dispute.
No "Product Not as Described" Claims: Our product, platform, and deliverables are shown or described before purchase. You agree not to dispute charges based on unmet expectations if services match what was presented.

3. Intellectual Property & License

3.1 Ownership of Content and Imagery

You retain ownership of all content, images, logos, and business information you provide.
You also own the final written content and imagery created specifically for your business.

However, all website design, layout, templates, codebase, infrastructure, automation, and backend systems are proprietary to Rebolt (RedNine, Inc.).

You are granted a limited, non-transferable license to use the final website only while your subscription is active and in good standing. You may not copy, clone, or recreate the design or structure elsewhere.

4. Use Restrictions

You agree not to:

Copy, mirror, or rehost the design or structure of your Rebolt-built website on any other platform
Reverse engineer or reproduce any Rebolt system, automation, or code
Allow unauthorized third-party access to our software
Use the platform for illegal, deceptive, or unethical purposes

We reserve the right to suspend or terminate your service without notice for any violation of these terms.

5. Subscription, Billing, and Cancellation

Non-Refundable Payments: All payments are final.
Cancellation: You may cancel by emailing support@rebolthq.com at least seven (7) days before your next billing date.
Failed Payments: If payment fails or is disputed, your services — including website hosting — may be suspended without notice.

IMPORTANT: If you cancel or fail to pay, your website will go offline and you will lose access.
Since we design, build, and host your website at no upfront cost, you do not own the website structure — only the content you provide or that we create. You may not replicate or host it elsewhere.

6. Disputes & Chargebacks

You agree to:

Not dispute charges based on lack of results
Not claim "product not as described" if what was provided matches the representations made
Contact us first at support@rebolthq.com before filing any payment dispute

We will provide Stripe or other payment processors with supporting documentation including onboarding logs and service evidence.

7. Linking Policy

The following organizations may link to our website without prior written approval:

Government agencies
Search engines
News organizations
Online directories linking similarly to other listed businesses
Accredited businesses, excluding non-profit solicitation groups

These parties may link to our homepage or subpages so long as the link is not misleading and does not falsely imply endorsement. We may approve other link requests from:

Business or consumer information sources
Dot-com communities
Associations, trade groups, directories
Professional firms (accounting, law, consulting)
Educational institutions

If you wish to link to Rebolt, contact us with your name, organization, URLs you plan to link from and to, and contact details. Please allow 2–3 weeks for review.

You may not use Rebolt's logo, branding, or design elements without written permission or a trademark license agreement.

8. iFrames

You may not create frames around our web content or use techniques that alter the visual presentation of our site without written approval.

9. Content Liability

You are solely responsible for the content displayed on your website. You agree to indemnify and hold harmless Rebolt from any claims related to information you publish, including claims of libel, obscenity, copyright infringement, or regulatory non-compliance.

10. Disclaimers and Limitation of Liability

We do not guarantee that our website or services will be error-free or uninterrupted. The information provided is for general use and may not always be current or complete.

To the fullest extent allowed by law, we disclaim all warranties related to the use of our platform or services. Nothing in this disclaimer will:

Limit liability for death or personal injury due to negligence
Limit liability for fraud or intentional misrepresentation
Exclude liabilities not permitted under law

Rebolt's total liability for any claim shall not exceed the amount paid by you in the previous 60 days.

11. Termination

We may suspend or terminate access for:

Violation of these Terms
Abuse, fraud, or unethical conduct
Unpaid invoices or disputed transactions

Termination does not release you from past due obligations. We may pursue collection if necessary.

12. Modifications

We may update these Terms at any time. Continued use of our website or services constitutes acceptance of any changes.

13. Governing Law

These Terms are governed by the laws of the State of Delaware. Any disputes shall be handled in the courts of Wilmington, Delaware.

14. Contact

For legal questions, cancellation, or billing issues, contact:

RedNine, Inc. d/b/a Rebolt

support@rebolthq.com